The UPS Store in 5976 20th Street

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  I've been using this store regularly for years and have always been satisfied. The counter help has always been efficient and helpful. When I have to ship a package, and be confident it will arrive on time and undamaged, they're the people I go to.
  By potkas7, September 15, 2017
• ★ ★ ★ ★ ★
  Very personable and attentive. The young lady behind the counter took my return authorization information and filled out the shipping label with the RA number on the label. She was very friendly and pleasant as was the gentleman behind the counter. After reading other reviews I was anxious about the cost. I felt the price of$11.00 was very fair. I would highly recommend this UPS store.
  By Bill Burg, September 15, 2017
• ★ ☆ ☆ ☆ ☆
  Arrived at 3:30pm on Labor Day weekend and theyre closed. No sign in the window indicating they closed early. Must be out of business going to UPS at Mircale Mile.
  By Eddie Nero, September 05, 2017
• ★ ★ ★ ★ ★
  I rarely write reviews, but after reading all the negative ones and having a fantastic experience I felt it necessary to leave a review. Now, as far as the reviews regarding outrageous prices, I must have heard them forewarn people that their prices are at a 35% markup compared to the postal office. In regards to their attitude, well I had no such issue. I was in one of of their busiest days right before Christmas, and right before close. The line was out the door and there were only two people working so they were feeling the pressure. Regardless, they kept the line moving, they were nice, upfront about pricing options especially given the holiday season, and tried to make a connection with people. By the time I got to the counter my two kids were a bit antsy. They gave them bubble wrap to play with and joked continuously with me. I never felt that mother's angst about misbehaved kids in a busy store. They were very welcoming. I had about 5 different packages to package and ship to 5 different addresses and they dealt with it again with patience, calmness and humor. I made a joke about my healthy total and they gave me a generous deal... still not sure why but the fact that they did so was going above and beyond. I will absolutely go there again, and definitely recommend them to others.
  By Jessica Dupee, June 24, 2017

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About The UPS Store in Vero Beach